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Terms of Service

Last updated:

Thank you for using Adlensa. Because we can't know every customer personally, these Terms of Service set the rules that keep the service running.

When we say "Company", "we", "our", or "us", we mean S.O. SIRIUSONE TECH LIMITED (registration no. HE 447061, Cyprus), which operates Adlensa. When we say "Services", we mean Adlensa and any product we create and maintain for it. When we say "you" or "your", we mean the person or organization that owns an account.

By using the Services, now or in the future, you agree to the latest version of these Terms. We may update them over time; where a change is significant, we will give notice. If we don't enforce a provision, that isn't a waiver of it. These Terms include a limitation of our liability.

Account terms

  • You are responsible for keeping your account and password secure. We are not liable for loss or damage from your failure to do so. We recommend enabling two-factor authentication.
  • You may not use the Services for any illegal activity, including unauthorized access to systems, distribution of malicious code, or any action that violates applicable law.
  • You must be human. Accounts registered by bots or automated methods are not permitted.
  • One account per person. Creating multiple accounts to bypass limits, access extra features, or conceal your identity is prohibited. Organizations may hold multiple accounts for different people, but each account must represent a distinct individual.

Payment, plans and changes

  • The free plan is genuinely free. We reserve the right to change or discontinue it, but have no intention of doing so.
  • Paid plans are billed in advance. If you upgrade from free to paid, or to a plan with a larger allowance, we charge your card immediately and your billing cycle starts that day.
  • If you downgrade, the change takes effect at the end of the current billing cycle.
  • Credits and analyzed-ad allowances are consumed as described in the product. Extra ad packs and credit top-ups are charged when purchased.
  • If payment fails, we may suspend access until payment is made; accounts left unpaid may be queued for cancellation.
  • If you cancel, you can use the Services until the end of the current billing cycle. We do not automatically prorate unused credits in the final cycle.

Refunds

We offer a full refund if requested within 10 days of a new subscription, provided you have not used more than 25% of that period's allowance. Credit top-ups are non-refundable once used.

Cancellation and termination

  • You are responsible for cancelling your own account; we provide a self-service cancellation option in the product.
  • Cancellation takes effect at the end of the current paid period; you will not be charged again.
  • We may suspend or terminate an account, and refuse current or future use of the Services, for any reason — in particular for breach of these Terms or suspected abuse. Termination may result in deletion of the account and its content.
  • Abuse (verbal, physical, or written, including threats) toward our staff results in immediate termination.

Changes to the Services and prices

We may change pricing; where we do, we generally exempt existing customers, and if we change prices for existing customers we give at least 30 days' notice by email. We may modify or discontinue any part of the Services at our discretion, and will not be liable to you or any third party for doing so.

Features and bugs

We build the Services with care but make no guarantee they will meet your specific requirements or be free of bugs. We prioritize fixes, especially for security and privacy, but do not guarantee error-free Services.

Uptime, security and privacy

Your use of the Services is at your own risk, provided on an "as is" and "as available" basis. We take measures to protect your data (backups, redundancy, encryption in transit). You agree that we may process your data as described in our Privacy Policy and for no other purpose. Our team may access your data only to: help with a support request; fix an error that halts an automated process (accessing the minimum necessary); protect the Services (logs, metadata, abuse investigation); or comply with a legally binding order.

We use third-party vendors and hosting partners to run the Services. We maintain a list of subprocessors and a Data Processing Agreement (see our DPA).

The data Adlensa provides

Adlensa gathers information about companies' publicly available advertising by aggregating publicly available sources through a third-party data provider's API. This data may include third-party content (text, images, video); responsibility for such content lies with the parties that created it, and some content may be subject to intellectual-property rights. You may use such content only where you have the appropriate rights or are otherwise permitted by law. You must not misrepresent the ownership or source of the data, or remove or conceal proprietary notices associated with it.

Accuracy of information

Information provided through the Services may contain errors or be incomplete or out of date. We do not guarantee its accuracy, completeness, or timeliness, and you should not rely on it as the sole basis for decisions. Any reliance is at your own risk.

Prohibited uses

You may not use the Services or any data obtained from them: for any unlawful purpose; to violate any law or regulation; to infringe intellectual-property or other rights; to harass, abuse, or discriminate; to submit false or misleading information; to transmit malicious code; to interfere with or circumvent security features or access controls; or to resell, redistribute, or offer the Services to a third party without our prior written consent. We may terminate access for any prohibited use.

Content ownership and IP

We claim no ownership of the material you provide to the Services; it remains yours. The names, look, and feel of the Services are the Company's property. You may not copy or reuse the HTML, CSS, JavaScript, or visual design without our written permission. You may not reproduce, duplicate, resell, or exploit any part of the Services without our written permission, or falsely imply association with the Company.

Liability

We take service quality seriously but cannot guarantee the Services will be uninterrupted or error-free. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue, even if advised of the possibility. We make no promises about the accuracy or reliability of information provided through the Services. Our total liability for any claim relating to the Services will not exceed the fees you paid us in the 12 months before the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless the Company and its affiliates, officers, directors, agents, contractors, and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services or the data obtained from them.

Promotional content

Unless you tell us otherwise, we may feature your company name and logo in case studies and promotional materials. Likewise, you may use our name and logo similarly unless we object.

Governing law and venue

These Terms, and any dispute arising out of them or the Services, are governed by the laws of the Republic of Cyprus, and the parties submit to the jurisdiction of the competent courts of Cyprus.

Contact

Questions about these Terms? Contact us at hello@adlensa.com (or privacy@adlensa.com for data matters).